Question 1

Do you offer in-person or video appointments?

Accepted Answer

I provide both in-person and video appointments! Some of my clients prefer the flexibility and comfort of video sessions, while others prefer to meet in-person for sessions, so I offer both to meet the needs of all my clients.

For in-person sessions, my office is located at 5331 Primrose Lake Circle Suite 106, Tampa, FL in the Tampa Palms Professional Center.

Question 2

How much do sessions cost?

Accepted Answer

Individual therapy sessions are $150 for 45-50 minutes. By attending therapy, you are taking an active step towards improving your life and well-being. Therapy is an investment in yourself, and you deserve to get compassionate, quality mental health care.

Question 3

Do you accept insurance?

Accepted Answer

I am not in-network with any insurance companies. However, if you have out-of-network mental health benefits, I can provide you with a superbill to apply for potential out-of-network reimbursement through your insurance. I cannot guarantee reimbursement, so please check with your insurance company before beginning services to see if your plan covers out-of-network outpatient mental health services. Session fees are still due at the time of service, and applying for potential out-of-network reimbursement is the responsibility of the clients. Many of my clients utilize superbills to get partial reimbursement for sessions!

Question 4

How do I check if I have Out-of-Network Benefits with my insurance company?

Accepted Answer

If you have Out-of-Network benefits, this guide will help you get the information you need to submit a reimbursement claim with your insurance company. The simplest way to get this information is to call your insurance company and ask the following questions. You can find the number on your insurance card.

1. Do I have Out-of-Network benefits?

*If they answered “no”, you do not have out-of-network benefits, and the remaining questions are not applicable because your insurance company will not provide reimbursement for your sessions.*

2. Do my Out-of-Network benefits cover outpatient mental health services (also known as behavioral health)?

3. My therapist uses the following CPT code, can you tell me if it is covered? CPT code: 90834- Psychotherapy for 45 minutes

3a. Is prior authorization required? If so, write down the details.

4. Are telehealth sessions covered with my out-of-network benefits? CPT code: 90834-95 (Psychotherapy for 45 minutes + modifier 95)

5. Do I have a deductible? (A deductible is the amount you will pay out of pocket before your insurance company will provide reimbursement.)

6. How much does my plan cover? (This might be called your co-insurance or member cost-share, and it is often calculated on a percentage basis).

7. How do I submit the claim?

8. Do I need a special form to submit along with my superbill / medical receipt?

9. How will I be reimbursed?

Question 5

What made you decide to not accept insurance?

Accepted Answer

I have made the decision to not contract with insurance companies for several reasons. First, insurance companies often dictate the type of therapy and the number of sessions covered for a client. This can be disruptive to the therapeutic process, lead to early termination, and limit a client's ability to receive the treatment they need. In addition, insurance companies require the disclosure of confidential information and a diagnosis to be kept on file. By not taking insurance, I am able to keep your information private and provide more personalized, effective care to clients.

Question 6

What forms of payment are accepted?

Accepted Answer

Clients are required to put a card on file to pay for sessions. Payments will be processed the evening after a session. Payments are accepted from all major credit cards and debit cards. I can also accept payment through Health Savings Account (HSA) or Flexible Spending Account (FSA) cards.

Question 7

What can I expect from the free 15 minute consultation?

Accepted Answer

For the consultation, I will give you a call at the time we decided. I will get to know you and what brings you to therapy. You can share whatever you feel is important for me to know about you. It's also a great time to ask me any questions you have about me or the therapeutic process. The goal of the consultation is to see if I'd be a good fit for you as your therapist!

Question 8

What can I expect for the first session?

Accepted Answer

In the first session, I will be getting to know you and what brings you to therapy. I may ask you about your symptoms, school/job, identity, family, friends, and past experiences. We will also discuss your goals for therapy and what changes you want to see in your life. For more information, check out my blog post about what to expect in the first session "The First Step Forward: What to Expect in Your First Therapy Appointment." (https://www.plumtherapyandwellness.com/post/the-first-step-forward-what-to-expect-in-your-first-therapy-appointment)

Question 9

How often should I meet my therapist?

Accepted Answer

It is recommended to schedule weekly therapy sessions starting off to gain momentum,  process your concerns, and learn new skills. However, some people may prefer biweekly sessions depending on their schedule, financial state, or goals for therapy.

Question 10

How long is treatment?

Accepted Answer

The length of treatment varies per individual. My approach is designed to empower you to feel confident in managing life stressors and maintaining your well-being. Starting off, clients typically meet every week or every other week to build rapport, process their concerns, and learn healthy coping skills. As progress is made, the therapist and ct will discuss reducing session frequency as needed. Some clients continue with regular sessions as it provides ongoing support and accountability. It all depends on the client and their goals for therapy!

Question 11

What ages do you work with?

Accepted Answer

I work with adolescents (ages 13+) and adults.

Question 12

I'm ready to start! I want to set up an appointment.

Accepted Answer

If you're ready to start therapy, there are a few easy ways to get in contact with me to set up your first appointment. You can either text or call me at 352-649-3876 or use the contact form (https://www.plumtherapyandwellness.com/contact)on the website.